Returns and exchanges are accepted within 14 business days from the date of order delivery, provided that the item is in its original condition — unused, unwashed, and with all original packaging and tags intact — and that it is not classified as homewear or underwear, as these products are non-returnable and non-exchangeable in accordance with Consumer Protection Agency regulations.

To request a return or exchange, please contact our customer service with your order number and reason. Return shipping costs may apply.

Orders are delivered within 3 to 5 business days from the date of confirmation.

Yes, you can check the item before making the payment to the delivery agent.